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    Frequently Asked Questions

    1. Are your toys safe for children and environmentally friendly?

    All our products are manufactured and tested in accordance with the safety requirements of the European (EN71:1-3, 7P, IEC62115) and American (HR4040, ASTM) Toy Safety Standards.

    2. What payment terms do you accept?

    We accept paypal, western union, TT and L/C at sight.

    3. How do you send out my goods?

    We usually deliver the goods by sea in FLC or LCL, and we also would send the goods by air or express.

    4. What's the lead time for my order?

    It depends on the order quantity and the season you place the order. The regular products are usually in stock and can be sent out at once. For OEM & ODM orders, the lead time is 60-90 days after the deposit is received and designs are confirmed.

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